Please verify you are using the latest version of CrystalSoft. It should say: Current Version Date: 6/30/2022 (to verify your CrystalSoft version click on the
CrystalSoft menu Help > About).
If it does not please make sure you allow for the update by clicking on the CrystalSoft
menu Help > Auto Update, and make sure the checkmark is ticked on (as shown in the screenshot below); then close and reopen CrystalSoft. If you are not prompted for the latest update or you run into an error
please contact your sales rep.
If you want to download the step-by-step Guide please Click Here